Refund policy

At Wisconsin Soup Company, we take great pride in every batch we make and every order we ship.

Because our products are perishable food items, all sales are final and we do not accept returns or exchanges.

Our Frozen Delivery Guarantee

We carefully pack every order in insulated packaging with dry ice to ensure it arrives in excellent condition.

If your soup does not arrive in acceptable condition, please contact us within 24 hours of delivery at:

Please include:

If we determine that your order was compromised during transit, we will gladly replace the affected items or reship your order at no additional cost.

If you receive the wrong item or your order arrives damaged, please contact us within 24 hours of delivery so we can make it right.

Our goal is simple: deliver exceptional soup and exceptional service.

For any questions or concerns, please contact:

Thank you for supporting Wisconsin Soup Company.

Slow-Simmered. Ready When Life Happens.